The terms that govern your use of SwissChems.
Please review these terms carefully before using our website or placing an order. They explain the conditions that apply to our products, services, website, and research-use catalog.
Please read before using our website.
These Terms & Conditions establish the rules and conditions governing access to and use of the SwissChems website and the purchase of products through our platform.
By accessing our website or placing an order, you acknowledge that you have read and agree to the terms applicable to your use of the site and our products.
All SwissChems products are intended exclusively for laboratory and developmental research use and are not for human consumption.
1. Acceptance of Terms
By accessing, browsing, or using the SwissChems website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and any applicable policies referenced on this website.
If you do not agree with these terms, please do not use the website or place an order.
2. Eligibility
SwissChems products and services are available only to customers aged 21 or older.
By placing an order, you confirm that you meet the applicable age requirement and that you are legally permitted to purchase and possess the products in your jurisdiction.
Customers are responsible for determining whether purchasing, possessing, importing, exporting, or using a product is lawful under the laws and regulations applicable to them.
3. Research Use Only
All products offered by SwissChems are intended for laboratory and developmental research use only and are not for human consumption.
Products are not intended to diagnose, treat, cure, or prevent any disease and are not sold as dietary supplements or medications.
Customers are responsible for maintaining appropriate laboratory practices, safety procedures, institutional requirements, and applicable legal and regulatory compliance.
4. Product Information
We make reasonable efforts to present product names, descriptions, specifications, images, and other information as accurately and clearly as possible.
Product information may be updated from time to time as our catalog develops. Product images are provided for identification and presentation purposes and may not represent the exact physical appearance of every individual unit.
Availability, specifications, packaging, and other product details may change without prior notice.
5. Orders
Placing an order constitutes a request to purchase the selected products. SwissChems reserves the right to review, refuse, cancel, or limit an order where appropriate.
An order may be subject to availability, payment confirmation, shipping requirements, legal restrictions, or other applicable conditions.
- Customers are responsible for providing accurate order information.
- Customers should review their order before completing checkout.
- Orders may be cancelled or adjusted where circumstances require.
- Minimum order requirements may apply.
6. Payments
Available payment methods are displayed through the applicable checkout and payment instructions provided by SwissChems.
Where manual payment is required, customers should use only the current payment information provided through the official order confirmation or applicable SwissChems payment instructions.
SwissChems is not responsible for payments sent to incorrect or unauthorized payment destinations.
7. Shipping & Delivery
Orders are processed and shipped according to the shipping option selected and the applicable order conditions.
Delivery times can vary based on destination, carrier conditions, weekends, holidays, customs procedures, and other circumstances outside SwissChems' direct control.
Customers are responsible for providing an accurate and complete shipping address and for complying with applicable import, customs, and local requirements.
8. Refunds, Returns & Reshipments
Refund, return, replacement, and reshipment requests are handled according to the SwissChems Refund & Return Policy.
Customers should contact support before returning any product. Returns should not be sent without prior authorization and applicable instructions.
Resolutions are reviewed according to the circumstances of the individual order and are not automatically guaranteed.
9. Website Use
The SwissChems website is provided for lawful informational, research-sourcing, and commercial purposes consistent with these terms.
Users may not use the website to violate applicable laws, interfere with website functionality, attempt unauthorized access, distribute malicious software, or otherwise misuse the platform.
10. Limitation of Liability
To the extent permitted by applicable law, SwissChems shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of the website, inability to access the website, shipping delays, third-party services, or circumstances outside our reasonable control.
Nothing in these terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
11. Changes to These Terms
SwissChems may update these Terms & Conditions from time to time to reflect changes to our services, website, products, policies, or applicable requirements.
Updated terms will be published on this page. Continued use of the website following an update constitutes acceptance of the revised terms to the extent permitted by applicable law.
12. Contact
If you have questions regarding these Terms & Conditions, orders, payments, shipping, or other website matters, our support team can assist you.
Email: support@swisschems-usa.com
Live chat is also available through the SwissChems website.
Key things to remember
A quick overview of the core requirements that apply when using SwissChems.
21+
Customers must meet the applicable minimum age requirement.
Research Only
Products are intended for laboratory and developmental research use only.
Know Your Laws
Customers are responsible for applicable laws and requirements in their jurisdiction.
Review Your Order
Check your order and shipping information carefully before completing checkout.
Use Current Payment Info
For manual payments, use the payment information supplied with your current order.
Contact Support
Reach out to support if you have questions or an issue with an order.
Have a question about our terms?
Our support team can help clarify questions about orders, payments, shipping, returns, and website use.
FDA Disclaimer: All products offered by SwissChems are intended for laboratory and developmental research use only and are not for human consumption. Products are not intended to diagnose, treat, cure, or prevent any disease and are not dietary supplements or medications. Customers are responsible for complying with all applicable laws, regulations, institutional requirements, and appropriate laboratory safety procedures. SwissChems products are available to customers aged 21 and over.